Returns & Exchanges
At COSLUS, we stand by the quality of our beauty tools and offer a 30-day satisfaction guarantee to ensure you achieve your best glow. If you are not completely satisfied with your purchase, we provide a hassle-free return process for all eligible items.
Initiate Your Request
Contact our dedicated support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the item in its original packaging, ensuring all attachments, charging cables, and manuals are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned device, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing